ICommander Utility Billing System Features Summary (UTILB)

Municipal Utilities Management System

Managing Properties: Property Type Groups
Property Type Codes
Optional User-Defined Property Classifications
Multiple Access methods

Unique Property - ID Assigned to Each Property
Street Name/Direction/Number
Route-Read Sequence

Billing Cycle
Track Property Tax Numbers
Track Property Owners
Track Units and Occupants for Multi-Unit Properties

Managing Customers: Look up Customers by Number or Name
Billing Address
Entity - Type
Phone and Fax Numbers
Contact Information
Alternate Notification/Relationship Parties

Managing Meters: Meter Manufacturer Codes
Meter Type Codes
Meter Size Codes

Default Units
Default Maximum Read

Meters per Property - Unit

Meter Serial Numbers
Install Dates

Managing Charges: Charge Type Groups
Charge Codes

Meter - Based and Other
Multi - Level Base Charges
Usage - Adjustment Options
Rates per Units of Usage
Flat Rates

Meter Charges

Billing Units vs Meter Units Conversion
Direct vs Indirect Meter Conversion
Rate Tables
Printing Options
Optional Seasonal Averaging

Managing Billings: Responsible Customer per Property - Unit - Meter
Effective Date for Current Customers
Alternate Notification Parties
Customer Deposits
Options for Entering Meter Reads

Route-Read Sequence Number
Property Identification
Street Name/Direction/Number
Import from Meter Reading Devices

Twelve Prior Reads and Usage Displayed
Abnormal Usage Warnings

Percent of Prior Average
Excess of Expected Maximum for Property Type

Intermediate Calculation and Display of Charges
Generation of Standard Non-Meter Charges
Edit Lists of Reads Only
Edit Lists of Reads and Charges
Multiple Bill Printing Formats and Options
Option for Combined Billing of Multiple Properties

Billed to Same Customer

Ability to Print Duplicate Billings for Posted Invoices

Managing Receivables: Summary and Detailed Aging Reports
Summary and Detail Screen Displays
Tracked by Customer and Property
Penalty Additions Processing
Delinquent Receivables Processing

Shut-Off Warning Notices
Shut-Off Processing
Tax Roll Transfers

Managing Meter and Customer Changes: Meter Changes and Replacement History
Customer Changes per Property History
Final Reads - Changes Processing Options
Deposit Application - Refund Processing

Managing Property/Customer Events: Event Type Codes
Event Entries

Property
Customer
Dates
Unlimited (9,999 lines) Detail Notes

Managing General Ledger Accounting: Automatic Account Number Assignment Based on Master Files
Inter-Fund Balances - Three Approaches

Revenue - A/R - Cash in Each Applicable Fund
Receiving Fund Concept for Cash Collections
Utility A/R Controlling Fund Concept

Interfaced to ICommander General Ledger

Managing Results: Meter Reads History - Unlimited Periods
Meter Usage Billed History - Unlimited Periods
Prior Reads - Usage History

Up to 36 Periods Prior to ICommander may be Entered

Sales History - Retained Until you Elect to Purge

Property and Charge Code
Customer Invoices

Payment and Adjustment History per Customer - Property

Analytical Capabilities: ICommander Utility Billing is designed to provide substantial analytical
capabilities. Metered usage may be analyzed for any date range by
Property, Customer, Meter Size, Property Type Groups, Property Types, and
Optional Property Classifications in detail or summary form. Sales
History tracks both usage and charges, including the effects of any
adjustments, for both meter-based and other charges. Charges and related
usage may likewise be analyzed in any combination of factors
noted for metered usage plus by Charge Code and General Ledger Account.

Non-Meter Charge entry generates standard charges based on frequency
codes. Standard usage quantities generated may be overridden by operator
with such changes tracked by System. Overriding of rates per Customer
or at Entry Time is controlled by the Charge Codes Master File settings.
Non-standard charges may be added by the Operator including unit-based
charges such as trash bag sales.

Meter Reads history is stored by Read Date for Only Direct (Actual) meters
and only in applicable meter units. Final Reads and Rollovers are
flagged.

Meter Usage History is stored by Billing Date for both Direct and
Indirect Meters. Actual Metered Usage is tracked for Direct Meters but
any allowed overrides to metered usage are tracked and explained. Usage
in Billing Units based on conversion of Meter Unit usage when applicable
is also stored. The effects of any seasonal adjustments are tracked by
storing Billing Units actually billed versus Billing Units used. Any
subsequent adjustments to usage for a particular bill date are tracked
in separate Meter and Billing Unit adjustment fields so usage per billing
date is available both as originally entered and as subsequently adjusted.
Adjustments affect the Meter Reads history file only if the reason for
the adjustment is an erroneous read or entry of the reading.

Various features may be disabled if not applicable to a particular
municipality but full usage of the system's capabilities is encouraged
to maximize the benefits of ICommander.