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ICommander Frequently-Asked Question (FAQ)

Why does ICommander Corporation Use the Linux Platform?
Speed, stability, flexibility, security, low cost, and the ability to offer capabilities that cannot be duplicated on Windows systems. Most users who run ICommander on Linux for the first time are amazed at the speed. Reports containing thousands of pages are created in seconds.

Red Hat Linux offers MANY advantages in addition to the benefits it brings to ICommander. See more about that on the Computer and Network Support page.

Why is the ICommander Annual Support Access Fee so Low?
ICommander does not require a high degree of support once it is implemented. Any ICommander support time is billed at hourly rates for the actual time required. If a customer has no need for support during the year, they pay nothing beyond the Annual Support Access Fee. This reflects the philosophy of the founders of ICommander that users should not incur expensive annual charges just to continue using the software.
Can the ICommander G/L Chart of Accounts be Expanded as my Business Grows?
Yes. The structure of the ICommander G/L Chart of Accounts is uniquely flexible. Even if you start out with just a simple 4-digit account number, ICommander stores the chart in such a way that you can elect to activate previously un-used components without losing access to existing data in your history files. There are up to five components that may be activated plus optional background grouping codes that allow virtually un-limited breakdowns and summarizations. All existing G/L Financial Statement reports automatically incorporate changes to the chart of accounts.

ICommander also gives you the ability to actually redesign your chart of accounts with its unique chart rearrange function. You specify the current account number and the new number and ICommander does the rest. Not only does ICommander convert the current records, it also converts history records to reflect the changes to the chart.

Can I give Selected Users Access to Only Part of a System?
There are several options for this. One is the use of program security levels that give users access to programs/menu choices based on their level of security. Another very effective option is to create one or more "dummy" systems that only include the menu choices you wish to make available. This is done in a matter of minutes using functions available in the ICommander System Control application.

You may also create a user-specific or department-specific (like SALES-DEPT) system selection menu which allows users to view only those systems available to them. Access to "hidden" ICommander system selection menus may also be used to vary what is available to particular users.

How can I Justify a Switch to a Linux Network?
You don't really "switch" to Linux. You simply install a Linux Server and add it to the existing TCP/IP network. The Linux System may use any Windows printer on the network and the Windows Systems may use any printer attached to the Linux System. Personal User directories and/or shared directories on Linux are easily made available to the Windows network for file sharing. The Linux System gives access to all shared Windows resources to ICommander File Manager to consolidate Information Management.

All the software needed for this interoperability is standard on Redhat Linux. Your investment consists of a single PC running Linux. The cost of the Linux Server will be about the same as adding another Windows PC to your network. The only additional cost is adding an inexpensive but very capable terminal emulator (Anziowin) to each PC that accesses the ICommander Systems.

How Can I Print to my Local Printer when Working Remotely via the Internet?
From the perspective of the user, printing to a remote printer is no different from printing to a printer directly attached to the Linux Internet Server. The Anziowin Terminal Emulator and Security software used to access ICommander securely via the Internet includes a built-in Print Wizard that may point to any local printer.

If several workstation access ICommander from a remote location, the Anzio Print Wizard Server software may be installed on a single remote PC that then "listens" for print jobs sent from the Linux Server and directs any received to the appropriate printer automatically. The ICommander user simply sets the Anziowin or Print Wizard remote printer as his or her default printer (or chooses it via the ICommander Printer Control Utility) and presses P to Print.

Can I Explore Printouts on the Screen?
Yes. ICommander uses a text editor called Vim to explore any ICommander report either when first created or from the ICommander Print Utility. ICommander includes automatic archiving of electronic copies of any key audit trail and other reports. These may also be viewed via either general utility functions available at any menu or via the powerful ICommander File Manager.

Vim provides non-case-sensitive search facilities and is extremely fast with exploration of reports of several hundred pages being almost instantaneous. Vim [also known as Vi] is the standard text editor on Linux. Because of its speed and capability, we also install it on Windows workstations to provide its capabilities outside of ICommander.

There is also the option to output virtually any ICommander report as a web page that may be viewed using your browser with the option to retain the temporary web page created (or to route it to your ICommander Intranet to make available to those who do not access ICommander itself).

ICommander also provides an several options to convert any report into a PDF File. This also allows users to provide ICommander reports to managers and others who do not have access to ICommander and Vim so they can use the readily available Adobe Acrobat Reader for on-screen exploration or selective printing of pages. This also works very well when a report needs to be attached to an email.

Are ICommander Versions for Different Industries Similar?
Not just similar but identical.

While there are some systems specific to business or governments, the General Systems (G/L, A/P, A/R, P/R for example) are the same for all users. Each system is adapted to your particular organization type by setting applicable options in the systems' master control files. These options are selected specifically for your organization by ICommander staff familiar with your organization's needs and in consultation with you.

Is ICommander Suitable for a Large Organization?
It depends on what you define as large. Presently, our largest customers have up to 2,000 employees and many separate locations. Some of our larger customers have over 25,000 accounts in their General Ledger Chart of Accounts due to the need for tracking multiple locations and individual revenue-producing equipment items. Among our largest customers are oil and gas producing companies that must track the revenues and expenses associated with several different properties.

The design and functioning of ICommander does not include any restrictions on the size of an organization. However, ICommander at present is not suitable for large multi-national companies.

Is ICommander Suitable for a Small Organization?
Yes. It brings small organizations the power of high-end accounting software at a reasonable cost. The Internet Processing option with its low monthly fees yet full capabilities is especially well suited for smaller organizations. Features in each application that you may not need at your present size start out inactive and are activated as your organization grows.
Is ICommander Software Well Proven?
Development of ICommander first started in 1986 as Ken Olson's vision to simplify the creation and management of the ICOBOL accounting applications that he had already developed; also, to provide a means of building complete accounting systems that could be supported across many different industries and computer operating systems. Initial users were clients of Page, Olson & Company, P.C., Certified Public Accountants, which had turned to Ken to develop accounting systems to meet their needs.

Each ICommander Accounting Application System took two or more years of personal effort to build and implement with the CPA firm's clients acting as both guinea pigs and beneficiaries of the results. It was always the intent to develop ICommander to be available on a broad scale someday. It was not until 1996 that Ken realized that someday was now. This realization was due to the implementation of ICommander at a large oil and gas well-servicing company with multiple locations that was not a client of the CPA firm. This implementation led to the development of additional systems including software to handle the export (or downloading)/import (or uploading) of transactions from remote sites.

The development concentration for several years has been to design and build extremely flexible accounting application systems. ICommander, as it exists now, incorporates the benefits of both the most recent ICOBOL programming language functionality and the dramatic increases in computing power that have occurred over the last several years. These benefits contribute to ICommander's longstanding underlying structure and flexibility plus a myriad of new features that benefit users and make it feasible to support ICommander on a broad scale.

The long time it has taken to start to let the world know about ICommander reflects the extent of effort involved in its development. It also reflects the philosophy that widespread implementation would not be attempted until its developer was satisfied that a large user base could be supported in the same professional manner as the original small group of ICommander users.

Can I Setup my own ICommander Server for use via the Internet?
Yes. This is a very good option for any organization with multiple sites. It also works well when there are employees who work out of the office and for working from home.

The Internet is inherently insecure but ICommander overcomes this by use of an encrypted "tunnel" through it. We also provide extended access restrictions and validations to assure the integrity of your accounting and other information.

Does ICommander Include a Report-Writer?
No. ICommander does not force its users to be programmers. Each application has hundreds of reports available with select and sort options specific to the data being reported. The General Ledger financial reporting functions use a unique design that provides all of the benefits of a sophisticated report writer without the need for users to maintain a separate database to control which accounts go where on each report. This includes the ability to save report parameters for automatic re-use. Report parameters adapt automatically to changes in the chart of accounts.

Additionally each application has options for users to create reports, tab-delimited files (for spreadsheet import), or as web pages by free-form selection from all fields available within a particular data file. These options are simple menu choices that allow users to select fields, specify selection criteria, select sort fields, and set column order. The tab-delimited files created are fully ready for simple import into spreadsheet software such as Excel, Lotus, Open Office, and others. The files created automatically include relevant totals and are arranged in such a manner that the entire spreadsheet can have all columns automatically formatted with about six mouse clicks.

Specifications may be stored with user-defined names for automatic re-use later. An option to exclude documentation and sort header lines is available to enable the output file to be imported into database applications such as Access. The ICommander Free-Form Data Extraction facilities provide all of the benefits of an expensive third party package but with no effort by users to define files and fields.

How do I get a Current ICommander Manual?
The ICommander Manuals are stored on-line with system-specific documentation organized by menu choices. The manual pages relating to any menu choice may be viewed on-line by entering the "secret" menu choice number for this purpose. The applicable manual pages accessed may be sent to your favorite printer. There is also a hot-key and toobar option that allows you to access manual pages within an entry screen. A user may print the entire manual for any system at any time via a menu option. The printed manual is organized by the ICommander menu structure so it is very easy to associate with the menus.

You may also add your own personal manual sections to the ICommander Manuals to tailor the documentation to your specific use. Such additions are made available for user access just like the standard documentation. Subsequent ICommander updates will not disturb your personal additions. Shortcuts to specific documentation may be added. You can add personal shortcuts to menu choices that contain notes to yourself or other users on the use of the menu options.

How can ICommander be the "Permanent Accounting Solution"?
ICommander seeks to defy the conventional wisdom that any accounting software needs to be replaced every three to five years. We have customers that have used ICommander for more than twenty years, from the days of the mini-computer to today's high powered PC's, without replacing their accounting systems. Our objective is to keep our track record unbroken. The extreme compatibility provided by the ICOBOL language, which has adapted to changing technology since the late 1970's, combined with the structure of ICommander enables consistent functioning on any operating system platform supported. The tremendous flexibility of ICommander allows it to expand and grow along with your organization.
Can I Store Reports Electronically?
Yes. ICommander includes options for archiving reports. All reports may be optionally "spooled" to files on the disk for printing via the Printer Control Utility provided with ICommander. Any spooled report may be selected for archiving once you have viewed or printed relevant pages. The archived reports may be retrieved at any time for printing or viewing.

Selected reports may be flagged for automatic archiving. This is especially useful for very long "audit trail" reports that you need to have available at some future date but for which you do not need a current printout. The ICommander File Manager and Linux File Server capabilities enable using ICommander for managing all types of documents to get you very close to the "paperless office".

What is the Best Platform for Running ICommander?
Current Versions of ICommander now run only on Red Hat Linux although user access is from any Microsoft Windows 98/2000/XP/Vista workstation. Prior to 2007 we also installed ICommander on Microsoft Windows Systems. The addition of many Linux-Only capabilities led to cessation of new Windows installations.

Existing customers who were using ICommander on Windows were converted to using it on an ICommander Headquarters Linux Server over the Internet. The ICOBOL runtime system used by ICommander continues to support Windows and various Unix systems but our concentration is on Linux.

Can ICommander be Customized for my Needs?
Yes. ICommander is structured in such a way that customized software can be supported just as the general application systems are. This includes invisible substitution of customer-specific programs for specific menu choices, creation of substitute menus for customer or industry-specific needs, and creation of complete systems that function as extensions of the general systems software. ICommander software update routines are designed to assure that updates to the general systems will not interfere with or unexpectedly replace any custom programs in place.

Custom programs are created upon request. Estimates of time and fees will be provided before work is begun. ICommander Corporation reserves the right to incorporate all or parts of customized systems into software available to other customers. See more about our Customization and Tailoring Services on this web page.

Can I Install and Implement ICommander Myself?
Yes, but we don't recommend it. The installation on a single-user system is fairly simple but implementation in a manner that maximizes the benefit to your organization is difficult without assistance from the staff of ICommander Corporation. ICommander is accounting software developed by accountants and is capable of being applied to any number of diverse industries and customers. A consequence of its adaptability is that the choices that need to be made when it is implemented are extensive and can be overwhelming without input from accountants familiar with its operation.

ICommander Corporation strives to insulate users from the inherent underlying complexities of ICommander. Properly implemented, those complexities enable it to function very simply for each customer. The philosophy of ICommander relating to not forcing users to become programmers likewise applies to not forcing users to become system integrators. Customers that have staff members in place who can handle much of the implementation process can use the ICommander Corporation staff as a resource while others can have the ICommander staff coordinate all phases of implementation.

Does ICommander have a Job Cost Application System?
Complete Job Costing functions are incorporated into the ICommander Accounts Payable System and are available by selecting job costing in the control file for the A/P System. Other applications such as Payroll and Accounts Receivable have control file options for using the Job Cost Functions if they are activated in A/P.
How can I get a Demonstration of ICommander?
A demonstration can be presented at your offices or at ICommander Corporation upon request. We also can provide access to a Demo Server, if you would like to explore the systems on your own (or with an ICommander Staff member watching and guiding your session).

Our Customers Only Intranet has a link to a web site that enables downloading a temporary version of the Anziowin Terminal Emulator and Security software that is used to access ICommander. That is to allow customers to explore applications they may not be presently using or to test out some features of an existing system they have not used before.

Please contact us, if you would like to try out ICommander via the Demo Server. We will first give you temporary access to our Customers Only Intranet along with some guidance on accessing the Demo. We keep only a small number of Demo Companies online regularly but have a number of industry-specific Demo's we can activate when needed. Please let us know the nature of your organization when you email or call us to arrange for the Demo.

Is ICommander a Graphical Application?
Yes on Linux using a Windows PC as your Workstation and the Anziowin Terminal Emulation software and special Linux terminal definitions developed by ICommander Corporation.

What you will find different and better than your typical Windows entry screens where you are often forced to use your mouse is that we have preserved all the advantages of character-based legacy entry screens at the same time. This greatly increases the speed of entry, especially for high-volume transactions.

You may use the mouse where it is beneficial for selecting a menu choice, entry field, etc. and for Copy and Paste when needed. You may also use a Toolbar that duplicates many ICommander functions which may be more rapidly accessed via shortcut keys that we encourage users to learn and use. Printing to laser printers is also fully graphical now but we have preserved the ability to print to actual line printers or to lasers using line-printer formatting.

ICommander is also now fully integrated with an Intranet on Linux Servers. This includes automatic publishing of accounting information in many forms as web pages. ICommander is used to manage and maintain the Intranet content and enables providing a browser interface to information shared between ICommander and the Intranet.

Graphical yes--typical no.

Generated by ICommander on:   2/07/2010 at 22:48:17